COVID-19 & Paper Receipts

 In Blog

A relationship between Paper receipts and COVID-19? Yes! there is and you be surprised.

Paper receipts are a proof of purchase and are a way of life. Even during the present pandemic, they are being handed out at supermarkets, grocery shops and retail outlets.

Depending on the material, scientist claim that coronavirus can last on surfaces from several hours to days. It is also true and equally applies for paper/plastic bank notes, which is very much a part of a payment mode during this pandemic.

Social Distancing, sterilizing checkout counters, high glass screens safeguarding the customer and checkout staff are being implemented to stop the spread of the virus. However, a bank note handed over to a cashier by an infected customer at the time of payment can put the cashier and the next customers at risk. The virus, if present on the note would be transferred to either the cashier’s hand or glove and would eventually get transferred on to a paper receipt which would be carried home with the next customer in one of the carry bags. Upon touching the contaminated receipt, the customer would get infected putting the entire family at risk.

This scenario could be easy avoided if

  • Only cashless payments are enforced. However quite a few customers still prefer paying in cash.

  • Consumers refuse to accept paper receipts. However exchange and returning goods purchased would be a problem.

Digital receipts are an option. However, most retailers offering digital receipts require a customer’s email address which is a privacy concern for customers. Moreover, this slows down the checkout process and they clutter the customers email accounts. Digital receipts sent to retailer’s proprietary apps are offered by very large retailers, however downloading an app for each and every retailer you shop with, is unreal with little or no universal receipt management option.

To add to the disadvantages of paper receipts, they also contain BPA and BPS. These toxic chemicals are easily absorbed through our skin. People who handle receipts regularly, such as cashiers, may be exposed to almost twice as much BPA as other people. Exposure to these harmful chemicals have been linked to hormonal imbalances, increased risk of infertility, miscarriage and premature birth, Prostate cancer, Type 2 diabetes, behavioural disorders in children, alteration of neurological development, cardiovascular illnesses and obesity.

The need of the hour is a contactless and paperless universal solution that would protect the health of the cashier and the customer, while providing added benefits to the retailer such as cost savings and leveraging the solutions user data base (within the GDPR guidelines) to grow their business in these trying times.

Customers require a universal solution with data centric receipt management and smart receipt capabilities. Additionally it is the need of the hour for sustainable and eco- friendly solutions, that could save cutting down millions of trees every year for paper receipts which are trashed within 3 seconds of being issued to the customers.

‘Invoiz’ is a Smart Digital Receipt platform, offering all of the above benefits and more.

The present situation is conducive to the implementation of a contactless & paperless digital receipt solution like ‘Invoiz’ to protect the country’s economic & social setup and preventing further colossal damage to the health of its citizens and the overall healthcare system.

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